Why am I seeing the ‘White Screen of Death’ after installing a new plugin on my WordPress site? Can EloClouds help resolve this?
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The ‘White Screen of Death’ on a WordPress site typically occurs due to PHP errors or memory limit issues, often caused by a conflict or error in a plugin or theme. After installing a new plugin, this might happen if there are compatibility issues with your current theme or other plugins.
Here are a few steps to troubleshoot and resolve the issue:
1. Disable the Plugin: Access your site via FTP or your hosting control panel’s file manager. Navigate to the `wp-content/plugins` directory and rename the folder of the plugin you just installed to deactivate it.
2. Check for PHP Errors: Enable debugging in WordPress by editing your `wp-config.php` file and setting `define(‘WP_DEBUG’, true);`. This will display the error messages, helping you pinpoint the issue.
3. Increase Memory Limit: Sometimes, increasing the PHP memory limit solves the issue. You can increase it by adding `define(‘WP_MEMORY_LIMIT’, ‘256M’);` to your `wp-config.php` file.
4. Clear Cache: If you are using a caching plugin, clear its cache.
5. Check for Theme Issues: Sometimes, the issue can be related to the active theme. Switch to a default WordPress theme to see if the problem persists.
As for hosting, EloClouds offers a fully managed WordPress hosting service that can help prevent and quickly resolve such issues. They provide excellent support with optimized environments to reduce the likelihood of conflicts
Explain how I do this Increase Memory Limit: Sometimes, increasing the PHP memory limit solves the issue. You can increase it by adding `define(‘WP_MEMORY_LIMIT’, ‘256M’);` to your `wp-config.php` file.
Where to do this also Check for PHP Errors:
You can contact support or raise a ticket and the support team will be happy helping you
To troubleshoot the issue, you can try disabling all your plugins. This is often a common cause of the white screen. Simply access your site via FTP or your hosting provider’s file manager, navigate to the ‘wp-content’ folder, and rename the ‘plugins’ folder to something like ‘plugins_backup.’ This will deactivate all plugins. After doing this, check your site again. If it loads correctly, you can rename the folder back to ‘plugins’ and reactivate each plugin one by one to identify the culprit.