Poll Results
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In your opinion? I would say all of this but sometimes some are lacking from the support
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All is need in my opinion
You are right rachel
Always asking to choose on thing that we cannot separate all is needed
I ask this type of questions as there are always a major point that make you like a support or not and we all know that eloclouds its always real human behiind their live chat. I have experience it first hand
I think the support of Eloclouds don’t sleep or they sleep on their dedsk 😂. There is always a human behing every response.
This what make then stand out from the rest
The most important factor in great customer support is:
“Effective communication.”
This includes being responsive, clear, and empathetic in interactions with customers. Good communication helps build trust and ensures that customers feel heard and valued, leading to higher satisfaction and loyalty.
A quick response is always welcome i think
I can’t answer only one so i will put all here :
Fast response times
Clear and helpful communication
Knowledgeable support staff
24/7 availability
You should have an opinion because so that this point iis work on if it is lacking, so just answer the poll if you can